At 8:17 PDT, the company posted the following message on their incident status page: The issue began shortly after 8:00 am PDT on Thursday, September 15, 2022, when users reported that they could not log in or join meetings. Recently Zoom, a popular, cloud-based communications platform used for online meetings and video conferencing, experienced an outage that impacted tens of thousands of users worldwide. He has also worked for newspapers in central Massachusetts and southwestern Vermont and served as a local editor for Patch. He previously covered communities in the MetroWest region of Massachusetts for the Milford Daily News , Walpole Times , Sharon Advocate and Medfield Press. Mike Gleason is a reporter covering unified communications and collaboration tools. The device supports two screens and is interoperable with other video conferencing services, including Zoom, Google Meet and Microsoft Teams. The Webex Room Bar offers spatial audio, a 12-megapixel camera and stereo speakers. Companies can order the device in August, but Cisco did not say how much it would cost.Ĭisco also released a combo speaker and camera product for small and medium-sized meeting rooms.
#ZOOM PHONE OUTAGE CODE#
Workers claim a desk by scanning a QR code that quickly logs them into their Webex Suite profile. The phone has a 1080p, 7-inch touchscreen and a camera cover for when it's not in use.Ĭisco designed the device to facilitate hot desking, an office configuration in which employees will share a desk instead of having one assigned. In other news, Cisco will launch a video desk phone, the Video Phone 8875, this year. "We definitely have a lot more random noises at home than we ever expected." "We are all working from very different places now," Horton said. More than half of the 1,200 office workers surveyed recently by consulting firm PwC preferred to work at least three days a week remotely. That problem is unlikely to go away soon. Parents can't always find a quiet place to make calls from their homes. Noise reduction is an essential feature for hybrid work, Horton said.
#ZOOM PHONE OUTAGE SOFTWARE#
Cisco acquired the noise-cancellation software through the 2020 acquisition of BabbleLabs. The feature uses the same technology that is in Webex video meetings. If a worker calls from a place where many people are talking, Webex Calling will muffle all but the caller's voice. The noise filtering feature will reduce background noise during phone calls. Cisco will start selling the Video Phone 8875, a desk phone with a 7-inch touchscreen, in August. "The lack of has been an obstacle in moving to the cloud."Ĭisco will release the telephony feature in preview late in the third quarter. Many companies with on-premises calling use backup technology to maintain PSTN services during internet problems, Lazar said. Both competitors rely on third parties like communications software maker AudioCodes, Metrigy analyst Irwin Lazar said. "I'll never forget doctors telling us, 'If a phone doesn't ring, someone could die,'" Webex Calling senior vice president Lorrissa Horton said.Ĭisco's outage protection differs from Microsoft Teams Phone and Zoom Phone. The capability could make the phone service an option for industries like healthcare, which depends on highly reliable communications for patient safety. When a company's internet service goes down, Webex Calling will direct calls through the public switched telephone network (PSTN). The more reliable phone service should make the system a better option for industries that find internet-based calling too risky. The company unveiled the upcoming Webex Calling features this week.